Tuesday, 20 November 2012
"Could not connect to the requested VDP appliance."
vSphere 5.1 VDP connection problems:
I was getting this error when trying to get to the VDP configuration in the web client.
"Could not connect to the requested VDP appliance.
Would you like to be directed to the VDP configuration screen to troubleshoot the issue?"
After a long time redeploying appliances and changing every setting, I tried logging into the web client as the SYSTEM-DOMAIN\admin account and can now configure my backups. I'll come back once I've worked out what permissions were not available on my regular AD accounts and update this.
Update: VMware has posted a KB article to their site which may help. My issue still stands though and I still can't get my regular AD account to work. I can get other AD accounts working though so there must be another permission somwhere.
Here is the KB
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4 comments:
I tried this but when i logged in as the admin i couldn't see the data protection plugn.
only as my account do i see it yet i still cant connect to the appliance.
Thanks for posting on this, it was very helpful. I ran into the same problem as both of you. I was able to take the original info and log in with the SYSTEM-DOMAIN\admin account. I temporarily made that account admin in vCenter and then used that account to connect VDP to vCenter. Then logged into vCenter and could see VDP.
Thank for the post.
I have tried with a user created in SSO (system-domain) with exactly the same right as admin (Administrators and LSIAdministrators) and admin of my vCenter but it didn't worked !! So I thick the only way is to use the SYSTEM-DOMAIN\admin.
Sorry for the spelling mistake because I'm french
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