Sunday, 27 April 2008

Intel Active Monitor

I've been cleaning up my Exchange Server 2003 VM... I found a service which was installed when it was a physical machine... Intel Active Monitor...

It won't uninstall from add/remove programs and makes the machine give the "service / driver failed to load" message at startup, so I've made it a mission to get rid of it!

the eventvwr message i get is:

"The SIODRV service failed to start due to the following error: 
The system cannot find the device specified. "

problem is I can't find which windows service that relates to... From reading around it appears to be the Intel Active Monitor....

First thing I thought was to try re-downloading the monitor, Installing, then UnInstalling. I got bored looking on the intel site so decided to dig a bit further...

The only Intel service on the machine is the Active monitor and that's disabled, so what next?

I found this bad boy! So, I deleted the following Key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SIODRV

this didn't remove the Intel Active Monitor service, but has sorted the problem!

edit: intel key is here:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\imonNT
deleted this and intel active monitor is gone!!

In doing this i found this... I can now shut my exchange box down in less than 10 minutes!!! The script doesn't work, but if i manually stop the services the box shuts down MUCH quicker!
This article explains the shutdown issue much better...




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